Welcome!
ALERT * * * Important Update for iLab Users * * *
New Support System Now Live: We are pleased to share that the new iLab Help Desk platform is now live as of January 14th, 2026.
The ‘Help’ link in iLab now opens an email through the new ticketing system. For details, please visit our Help Site article: Submit and Track Support Requests in the Portal.
Upcoming Holiday Closure: In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, January 19th, 2026. During this time, support in the U.S. and Canada will be unavailable. APAC and EU Support will remain open as normal. For urgent matters, please add "Urgent" to your ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
The Biospecimen Shared Resource (BSSR) provides high quality, well-characterized cancer and related human tissue specimens and biological materials to investigators. This resource is a robust facility, staffed with experienced, knowledgeable personnel and cutting-edge equipment with several services, including the production of Tissue Microarrays. In partnership with the HIHG Biorepository, the BSSR stores tissue and nucleic acids from clinically annotated specimens with associated blood specimens available for the majority of collections.
Sakir Humayun Gultekin | Director
Melinda Boone | Senior Manager
Elena Cortizas | Manager
Rosenstiel Medical Science Building, Suite 4051
1600 NW 10th Avenue
Miami, FL 33136
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Melinda Boone |
Assistant Director
|
305-243-6777
|
mboone2@miami.edu
|
RMSB 4054
|
| Nipun B. Merchant, M.D. |
Director
|
(305)243-9517
|
nmerchant@miami.edu
|
Don Soffer Clinical Research Center 410Q
|
| Elena Cortizas |
Manager
|
305-243-6438
|
ecortizas@med.miami.edu
|
RMSB 4054
|
